If you don't absolutely love your new purchase, you may return your item(s) within 21 days of receipt. Items must be in new, unworn condition with all tags attached and accompanied by your receipt, packing slip or invoice.
Please note that final sale items, gift cards, lingerie and swimwear are non-refundable. We're unable to honor previous sale prices or promotions when you place a new order. Shipping and handling charges will not be refunded.
1. Return Using Prepaid UPS Label
All domestic www.ladiesofdistinguishednature.com shipments include a prepaid USPS return shipping label. Returns are charged a flat rate of $7. The cost will be deducted from the refund amount.
Place item(s) in the original packaging. Select the "Reason Code for Return" from the bottom of your packing slip and write the number in the "Return Code" column next to the item being returned.
Place the completed packing slip or invoice inside the package and seal. Remove or cover original labels and affix the prepaid USPS label to the outside of the package. Please note the tracking number for your records. Drop the package off at a USPS location. This includes all USPS branches, USPS mail drop boxes, personal mail boxes using outgoing mail indications and USPS drivers. You can find your nearest UPS location at https://tools.usps.com/go/POLocatorAction. Using the tracking number, you can also monitor delivery status at https://tools.usps.com/go/TrackConfirmAction.
Please allow 2-3 weeks from the time you mail your return for it to be processed. We'll send you an email confirmation once your return is complete.
Refunds are made to the original form of payment (e.g., credit card, gift card, PayPal).
2. Return Using Carrier of Your Choice
You're welcome to use your preferred carrier at your own cost. However, LODN recommends insuring the package for the full value and selecting a carrier that provides a tracking number so you can monitor delivery status. We are not responsible for lost packages and cannot accept C.O.D. Pack the item(s) as above, using your own label, and return to:
P.O. Box 68804
Indianapolis, IN 46268
Refunds are issued as stated under return method number 1, above.
1. The packing slip.
2. The form of payment you used when you placed your order. You'll be refunded the original amount, minus shipping and handling.
*If you believe the return is a result of our error, please contact Customer Services at (213) 536-1794.
CUSTOMER SERVICES / ORDER BY PHONE (EST)
6 a.m. - 8 p.m. Monday - Friday
7 a.m. - 5 p.m. Saturdays - Sundays